Profile
About the job
WRS Kurdistan are looking for Local candidates to work as IN Manager for a technology company in Erbil.
Contract Type Permanent
Location Erbil
Main Responsibilities
Develop processes, procedures, activities and systems for accurate recording and reporting of system performance, maintenance, outages, and downtime.
Perform dimensioning, Planning, Managing Vendor SLA, technology road map.
Lead support to projects from OCS (Online Charging System) Operation to ensure OCS node-related proper acceptance test, handover process, etc.
Lead analysis of various platform data & reports based on Performance Management & Fault Management (emergency) to and determine traffic patterns to maintain QoS.
System and database administration of IN/WSC system and databases to ensure information security as per company policy.
Lead analysis of necessary preventive actions to reduce revenue leakage issues & provide solution ensuring minimum leakage in Prepaid revenue.
Manage resources, utilize manpower and assign the right jobs/projects to the right people and facilitate proper training to team members and other units to ensure maximum output and to develop skills of the team.
Perform any other job-related duties as assigned by Line Manager.
Requirements
Bachelor’s Degree in computer Science or Software Engineering.
3 to 5 years of experience in a similar role. Proven experience in the Telecommunications Service Provider or Mobile Network Operator environment and with Prepaid and/or Converged Charging System (CCS) technologies OCS tariff configuration and integration. Experience in Databases & Experience in O/S (Linux, UNIX) and a Very good understanding of Oracle database and its maintenance.
Fluency in Kurdish. Excellent command in English language.
Problem-solving and decision-making.
Team Building, Leadership.
Interpersonal skills, Communication and motivation, Forward planning, and strategic thinking.
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